Deploy AI voice agents that call, qualify, collect, and support at scale — in Hindi, English, and 28+ more languages
Choose from 93+ ready-to-deploy voice agents across collections, sales, support, healthcare, real estate, and more — no setup required.
Select a bot, enter a number, and start a call instantly. Automate bulk outbound campaigns with full scheduling control.
Monitor every call in real time — status (In-Progress, Completed, No-Answer, Failed), duration, and full transcripts at a glance.
Run conversations in Hindi, English, Telugu, Bengali, and 24+ more Indian and global languages with natural-sounding voices.
Create and configure custom voice bots using plain-language prompts. Choose your pipeline (Gemini Live), language, and voice — no engineering needed.
Every call is transcribed automatically. Review full conversation logs to audit compliance, train agents, and improve bot performance.
Automate first-contact collection calls and scale recovery without adding headcount.
Run outbound lead qualification and nurturing 24/7 without human intervention.
Every bot follows your exact script and compliance guidelines — every single call.
Go live with a new voice bot in minutes, not weeks. No code, no lengthy onboarding.
Purpose-built templates for BFSI, telecom, healthcare, real estate, and more.
Role-based access control, call logs encryption, and full audit trails baked in.
The short version. For anything else, the team is one message away.
OpticAll is an enterprise communications intelligence platform that captures, transcribes, and analyzes interactions across voice, digital, and in-person channels — then routes actionable signal to the teams and systems that need it. Unlike point analytics tools that cover a single channel, OpticAll operates end-to-end under a unified schema: capture, understanding, automation, and reporting in one platform.
OpticAll supports over 58 languages and dialects for real-time transcription, including code-switched conversations common in multilingual markets. Channels include inbound and outbound voice, web chat, messaging apps, email, and in-person sessions captured via mobile or dedicated room hardware.
Yes. Field teams can capture conversations on mobile or desktop without an active connection. Recordings, metadata, and consent context sync securely the moment connectivity is restored, and the conversation enters the same analytics pipeline as any other channel.
The platform is operated under ISO 27001 and is aligned with GDPR, SOC 2 Type II, and HIPAA requirements. Enterprise plans include customer-managed encryption keys, regional data residency, granular role-based access controls, and full audit trails.
Standard deployments connect to your telephony, CRM, and helpdesk within two to four weeks, with vertical-tuned templates available on day one. Custom models, taxonomies, and live agent assist flows typically reach production within a quarter.
OpticAll ships with native integrations for major contact center platforms, CRMs (Salesforce, HubSpot, Dynamics 365), helpdesks (Zendesk, Freshdesk, ServiceNow), and data warehouses (Snowflake, BigQuery, Databricks). A documented REST and event API covers everything else.
Book a 30-minute working session with our solutions team. Bring a real conversation — we will show you the signal hiding in it.
