Record or Upload Audios
Record or upload audio from your phone, whether it's a client meeting, field visit, or internal discussion. OpticAll captures every detail clearly and stores it securely.
Record, summarize, and sync your in-person discussions effortlessly, so no valuable insight is ever missed.
Record or upload audio from your phone, whether it's a client meeting, field visit, or internal discussion. OpticAll captures every detail clearly and stores it securely.
AI supports 28+ Indian and global languages for accurate transcription and insights, ensuring smooth communication across teams.
Use ready-made templates for sales calls, interviews, feedback sessions, or inspections. Customize them to keep every recording structured and actionable.
Get instant AI summaries with key points, decisions, and action items. No more manual note-taking.
OpticAll automatically syncs all your recordings, summaries, and insights across both the mobile app and the web dashboard, so everything stays updated in one place.
Easily search across all your past recordings by keyword, topic, or participant. Retrieve critical information in seconds instead of scrolling through recordings.
Record and analyze every interaction so no insight is missed, whether on-site, in the field, or with clients.
Field-ready capture that works on the road, on the shop floor, or in a branch.
Summaries and decisions flow back to the team automatically — no rewriting notes.
Action items surface the moment a meeting ends, not days later.
On-device capture with encrypted sync and enterprise-grade controls.
The short version. For anything else, the team is one message away.
OpticAll is an enterprise communications intelligence platform that captures, transcribes, and analyzes interactions across voice, digital, and in-person channels — then routes actionable signal to the teams and systems that need it. Unlike point analytics tools that cover a single channel, OpticAll operates end-to-end under a unified schema: capture, understanding, automation, and reporting in one platform.
OpticAll supports over 58 languages and dialects for real-time transcription, including code-switched conversations common in multilingual markets. Channels include inbound and outbound voice, web chat, messaging apps, email, and in-person sessions captured via mobile or dedicated room hardware.
Yes. Field teams can capture conversations on mobile or desktop without an active connection. Recordings, metadata, and consent context sync securely the moment connectivity is restored, and the conversation enters the same analytics pipeline as any other channel.
The platform is operated under ISO 27001 and is aligned with GDPR, SOC 2 Type II, and HIPAA requirements. Enterprise plans include customer-managed encryption keys, regional data residency, granular role-based access controls, and full audit trails.
Standard deployments connect to your telephony, CRM, and helpdesk within two to four weeks, with vertical-tuned templates available on day one. Custom models, taxonomies, and live agent assist flows typically reach production within a quarter.
OpticAll ships with native integrations for major contact center platforms, CRMs (Salesforce, HubSpot, Dynamics 365), helpdesks (Zendesk, Freshdesk, ServiceNow), and data warehouses (Snowflake, BigQuery, Databricks). A documented REST and event API covers everything else.
Book a 30-minute working session with our solutions team. Bring a real conversation — we will show you the signal hiding in it.