Browser Extension
⌥ ⇧ R Recording
Capture Every Conversation
Record any meeting from your browser with one click. OpticAll captures everything and syncs it to your dashboard.
OpticAll · Meeting Recorder
Record
Meetings in Your Browser
Record, transcribe, and summarize your browser-based meetings instantly. The OpticAll extension integrates directly with your dashboard, ensuring online and offline conversations live in one place.
RECQ3 Strategy Review00:42:184 speakers
Live Transcript
Alex
We need to finalise the Q3 roadmap before end of week.
Sara
Agreed — legal review has to happen first.
Raj
Can we extend the timeline by two weeks?
Alex
I'll follow up with the legal team tomorrow morning.
Topics Detected
PricingTimelineLegalRoadmapQ3
AI Summary
AIQ3 roadmap to be locked by FridayDecision
Legal review NDA before launchAction
Launch target: Aug 15Deadline
Auto-synced to Dashboard
Transcript✓
Summary✓
Tags✓
99%
Transcription Accuracy
30+
Enterprise Integrations
20K+
Meetings Recorded Monthly
Extension features
Everything You Need to Capture Meetings
Multilingual
AES-256
ENLet's align on the roadmap…
HIरोडमैप पर चर्चा करते हैं…
TAதிட்டத்தை பார்க்கலாம்…
BNপরিকল্পনা নিয়ে আলোচনা…
Multilingual & Secure
Transcribe and analyze conversations in 28+ Indian and global languages. All transcripts are protected with enterprise-level encryption and compliance.
Auto Sync
Recording captured
Transcript generated
Synced to dashboard
Live in dashboardjust now
Seamless Dashboard Sync
All recordings, summaries, and insights sync automatically to your OpticAll dashboard, bringing online and offline conversations into one place.
AI Summary
AIQ3 roadmap lockedDecision
Launch by Aug 15Deadline
Legal to review NDAAction
Instant AI Summaries
Receive smart summaries within seconds after each meeting. Get highlights, action items, decisions, and next steps ready to share or integrate into your workflow.
Speaker ID
Alex
We need to ship by Q3…
Sara
Agreed, legal review first.
Alex
I'll follow up tomorrow.
Raj
Can we extend the timeline?
Speaker Identification
Know exactly who said what. OpticAll's AI differentiates between speakers for clean, organized transcripts and better context tracking.
Topics Detected
6 foundPricingChurn riskExpansionTimelineLegalNDA
Sentiment · this call
Negative+0.72Positive
Keyword & Topic Detection
Instantly detect recurring themes, pain points, or decision triggers with AI-powered keyword extraction and sentiment tagging.
Benefits we offer
Benefits That Drive Impact
360° Customer Intelligence
Get a complete view of customer behavior, call patterns, geographic trends, complaint drivers, sentiment shifts, and engagement insights.
Faster, Data-Driven Decision Making
Action items, decisions, and follow-ups arrive seconds after each meeting ends.
Elevate Agent Performance & Quality
Coach with evidence — pull the exact moment a deal turned or a customer churned.
Stronger Alignment Across Teams
Share summaries to Slack, CRM, or email — everyone stays on the same page.
Enterprise-Grade Data Security
AES-256 encryption, SSO, and granular role-based access controls.
In their words
Trusted by teams shipping
serious conversation work.
Frequently asked
Questions, answered.
The short version. For anything else, the team is one message away.
01What is OpticAll and how is it different from a standard call analytics tool?
What is OpticAll and how is it different from a standard call analytics tool?
OpticAll is an enterprise communications intelligence platform that captures, transcribes, and analyzes interactions across voice, digital, and in-person channels — then routes actionable signal to the teams and systems that need it. Unlike point analytics tools that cover a single channel, OpticAll operates end-to-end under a unified schema: capture, understanding, automation, and reporting in one platform.
02How many languages and channels are supported?
How many languages and channels are supported?
OpticAll supports over 58 languages and dialects for real-time transcription, including code-switched conversations common in multilingual markets. Channels include inbound and outbound voice, web chat, messaging apps, email, and in-person sessions captured via mobile or dedicated room hardware.
03Can OpticAll work offline for in-person conversations?
Can OpticAll work offline for in-person conversations?
Yes. Field teams can capture conversations on mobile or desktop without an active connection. Recordings, metadata, and consent context sync securely the moment connectivity is restored, and the conversation enters the same analytics pipeline as any other channel.
04How does OpticAll handle data security and regulatory compliance?
How does OpticAll handle data security and regulatory compliance?
The platform is operated under ISO 27001 and is aligned with GDPR, SOC 2 Type II, and HIPAA requirements. Enterprise plans include customer-managed encryption keys, regional data residency, granular role-based access controls, and full audit trails.
05How long does it take to deploy OpticAll into an existing contact center?
How long does it take to deploy OpticAll into an existing contact center?
Standard deployments connect to your telephony, CRM, and helpdesk within two to four weeks, with vertical-tuned templates available on day one. Custom models, taxonomies, and live agent assist flows typically reach production within a quarter.
06Does OpticAll integrate with the tools my team already uses?
Does OpticAll integrate with the tools my team already uses?
OpticAll ships with native integrations for major contact center platforms, CRMs (Salesforce, HubSpot, Dynamics 365), helpdesks (Zendesk, Freshdesk, ServiceNow), and data warehouses (Snowflake, BigQuery, Databricks). A documented REST and event API covers everything else.
Ready to transform your conversation intelligence?
Book a 30-minute working session with our solutions team. Bring a real conversation — we will show you the signal hiding in it.
58+ languages 30-min session